Keep your standby power reliable. Prevent failures before the next outage with documented maintenance, diagnostics, and transfer switch inspections.
Licensed Electrical Contractor
SOUNDPL840CS
Full-Service Support
Maintenance + Repairs + Diagnostics
Photo-Documented Reports
Detailed service reports with images
Puget Sound Local
Fast response across the region
Comprehensive maintenance and repair services for all types of standby power systems
Most residential models (7-26 kW)
Select models / commercial applications
Inspection, testing & connection verification
Testing, replacement, and charger verification
Oil, filter, spark plugs, air filter, fuel pressure checks
Overspeed, undervoltage, misfire, RPM pickup issues
Verify actual performance and capacity
Where supported by manufacturer
Photo-
Documented
Service Reports
Generators fail most often when they're neglected: weak batteries, stale fuel supply issues, clogged filters, loose terminations, corrosion, or transfer switch problems. Our process is built to catch issues early and document everything with a downloadable PDF report (with photos).
Catch issues before the next outage
Keep manufacturer coverage active
Proper care adds years of service
Most common failure point
Critical switching verified
Complete service history
Our systematic approach to generator maintenance and diagnostics
Collect generator + site details (model/serial, hours, faults, fuel type, ATS info).
On-site safety checks + visual inspection (clearances, exhaust, wiring, leaks).
Execute maintenance per manufacturer guidance (oil/filter/plugs as needed).
Verify battery/charger output, connections, voltage/frequency readings.
Check ATS and utility-to-generator transfer verification (when allowed/appropriate).
Provide a photo-based PDF report for your records and warranty compliance.
Don't wait for the next power outage to discover your generator won't start. Schedule service now or generate a detailed intake report.
Share the basics and we'll confirm schedule and next steps.
Your information is secure. We'll contact you shortly to confirm schedule.
This form captures complete details (including photos). On submit, it generates a customer PDF + emails a copy to Sound Power.
Photos are critical for diagnostics. After completing this form, you'll be directed to upload photos of your generator's data plate, controller screen, and any visible issues.
Recommended photos: Data plate (model/serial), controller screen with fault codes, ATS label, installation overview, any visible damage or leaks.
Your information is secure and used only to schedule service, diagnose issues, and generate your service report.